πŸ”„ AscendTMS Migration Tool

Migrate off AscendTMS in Under an Hour

Export your data from AscendTMS, upload the CSVs, and HatchOS imports carriers, customers, loads, and contacts automatically. Zero column mapping.

Start Your Migration β†’ See how it works
βœ… Zero column mapping required βœ… Automatic deduplication βœ… Downloadable error report βœ… Undo within 30 minutes

See the import wizard in action

Four steps. Under five minutes. Here's exactly what you'll see when you migrate from AscendTMS.

3-Step Process

Export from AscendTMS β†’ Upload here β†’ Live in HatchOS

We know AscendTMS' CSV export schema. Nothing to configure.

1

Export from AscendTMS

In AscendTMS, open the Carriers, Customers, Loads, or Contacts list view. Click the Export or Download button at the top of each list and save as CSV.

2

Upload here

Drop your AscendTMS CSVs into HatchOS. We auto-detect what each file contains β€” carriers, customers, loads, or contacts β€” and show you a preview before anything commits.

3

Review and confirm

See exactly what will be created, what will be skipped (duplicates), and any validation errors. Click Import and we process everything in the background.

πŸ“Έ How to export from AscendTMS

AscendTMS has per-list CSV exports on each grid view. Here's how to get each entity:

1

Log in to AscendTMS β†’ navigate to Carriers in the main menu

2

Click Export (grid icon or Download button) to get a Carriers CSV

3

Repeat for Customers, Loads, and Contacts

4

For loads: use Load History view, select "All time" date range before exporting

5

Upload all CSV files here β€” or ZIP them together and upload the single ZIP

Exactly what comes over from AscendTMS

Field-level mapping accuracy and estimated import time based on real AscendTMS CSV exports.

AscendTMS β†’ HatchOS Migration Map

AscendTMS
EntityFields MappedField AccuracyTime to Import
🚚 Carriers
MC#DOT#NameEmailPhoneEquipmentAuthority
7 of 7
97%
~12s / 500 carriers
🏒 Customers
CompanyEmailPhoneCredit limitTermsAddress
6 of 6
95%
~8s / 200 customers
πŸ“¦ Loads
Load#Status β†’Origin/DestCarrierRateCarrier Pay
6 of 8
89%
~30s / 1,000 loads
πŸ‘€ Contacts
NameEmailPhoneCompanyTitle
5 of 5
96%
~8s / 500 contacts

Loads: AscendTMS statuses (Open, Dispatched, Completed, Invoiced, Paid) auto-translate to HatchOS. 2 AscendTMS-specific internal fields are not mapped.

Four entity types. One upload.

Import any subset β€” you don't need all four. HatchOS auto-detects what each file contains.

🚚

Carriers

Your full carrier network β€” MC#, DOT#, contact info, equipment types, and compliance data.

MC#DOT#NameEmailPhoneEquipmentAuthority
🏒

Customers

Your shipper accounts with payment terms and credit limits.

CompanyEmailPhoneCredit limitTermsAddress
πŸ“¦

Loads

Shipment history β€” AscendTMS status (Open, Dispatched, Completed) translated to HatchOS enum.

Load#StatusOrigin/DestCarrierRateCarrier Pay
πŸ‘€

Contacts

CRM contacts linked to your accounts.

NameEmailPhoneCompanyTitle
Why Teams Switch

AscendTMS vs HatchOS

Feature
AscendTMS
HatchOS
AI dispatch assistance
Not available
Built-in AI team (Hatch, Dash, Mark…)
Carrier compliance (Shield)
Manual checks
Automated FMCSA + insurance monitoring
Commission tracking
Basic
Multi-agent splits, named contracts
Pricing model
Per-load fees
Flat seat-based pricing
Setup time
Days of configuration
Live in under an hour
Data migration support
Manual export + reconfiguration
One-click CSV importer

Migration questions answered

Will this overwrite my existing HatchOS data?
No. The importer deduplicates before creating anything. Carriers are matched by MC# (then name). Customers are matched by company name. Anything that already exists is skipped, not overwritten.
Do I need to export all four entity types?
No. Import whatever you have. If you only want to bring over carriers and loads, upload just those two files. HatchOS auto-detects the entity type in each file.
How does AscendTMS load status translate?
AscendTMS uses statuses like "Open", "Dispatched", "Completed", "Invoiced", and "Paid". HatchOS maps these to its own status enum: Open β†’ booked, Dispatched β†’ in_transit, Completed/Closed β†’ delivered, Invoiced β†’ invoiced, Paid β†’ paid, Cancelled β†’ cancelled.
Can I undo an import?
Yes β€” for 30 minutes after an import completes, there's an undo button that will delete all records created in that batch. After 30 minutes, the undo window closes.
What if some rows fail to import?
Rows with errors are flagged in the preview step before you commit. After import, download a CSV of all failed rows with error reasons. Successful rows are never affected by individual row failures.
How long does it take to import a large AscendTMS dataset?
Hundreds of records completes in seconds. Thousands typically take under 60 seconds. The import runs in the background β€” you'll get an email when done, and you can watch progress live in the importer.

Ready to migrate from AscendTMS?

It takes about 5 minutes to run the import. Your data will be live in HatchOS before your next dispatch.

Start Migration β†’