Privacy Policy

Last Updated: March 9, 2026

Hatchway Trade Group, Inc. ("HTG," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, or interact with us.

By using our services or providing us with your information, you consent to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our services.

1. Information We Collect

We collect information from you in several ways:

1.1 Information You Provide Directly

When you request a quote, create an account, or contact us, we may collect:

  • Contact Information: Name, email address, phone number, company name, and mailing address
  • Business Information: Company details, freight shipment information, commodity descriptions, pickup and delivery locations
  • Account Information: Username, password, and account preferences (for registered users)
  • Payment Information: Billing address, payment method details (processed securely by third-party payment processors)
  • Communications: Any information you provide when you contact us via email, phone, or our contact forms

1.2 Information Collected Automatically

When you visit our website, we may automatically collect:

  • Usage Data: Pages visited, time spent on pages, links clicked, and navigation paths
  • Device Information: IP address, browser type, operating system, device identifiers, and mobile network information
  • Location Data: General geographic location based on IP address
  • Cookies and Tracking Technologies: See Section 4 below

1.3 Information from Third Parties

We may receive information about you from:

  • Business Partners: Carriers, shippers, and other logistics providers we work with
  • Public Sources: Publicly available business directories and databases
  • Credit and Identity Verification Services: For fraud prevention and credit assessment

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Provide Services: Process freight quotes, arrange shipments, coordinate with carriers, track deliveries, and manage your account
  • Communication: Respond to inquiries, send service updates, provide customer support, and send transactional emails
  • Business Operations: Invoicing, payment processing, credit evaluation, and record-keeping
  • Improve Services: Analyze usage patterns, optimize our website and platform, and enhance user experience
  • Marketing: Send promotional materials, newsletters, and service updates (you may opt out at any time)
  • Legal Compliance: Comply with applicable laws, regulations, and legal processes; enforce our Terms of Service; and protect our rights and property
  • Safety and Security: Detect, prevent, and respond to fraud, security threats, or illegal activities

3. How We Share Your Information

We may share your information with third parties in the following circumstances:

3.1 Service Providers

We share information with third-party vendors who perform services on our behalf, including:

  • Motor Carriers: To arrange transportation of your freight
  • Technology Providers: Website hosting, data analytics, email services, and CRM platforms
  • Payment Processors: To process payments securely
  • Business Services: Legal, accounting, and consulting firms

3.2 Business Transfers

If HTG is involved in a merger, acquisition, asset sale, or bankruptcy, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.

3.3 Legal Obligations

We may disclose your information if required by law, regulation, legal process, or government request, or to:

  • Comply with federal, state, or local regulations (including FMCSA requirements)
  • Enforce our Terms of Service or other agreements
  • Protect the rights, property, or safety of HTG, our customers, or the public
  • Respond to claims of illegal activity or violations of third-party rights

3.4 With Your Consent

We may share your information with third parties when you provide explicit consent for us to do so.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Deliver relevant content and advertisements
  • Improve website functionality and security

4.1 Types of Cookies

  • Essential Cookies: Required for website operation (e.g., session management, security)
  • Analytics Cookies: Help us understand how visitors use our website (e.g., Google Analytics)
  • Marketing Cookies: Used to deliver personalized advertisements based on your interests

4.2 Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies, but doing so may affect your ability to use certain features of our website.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encryption of sensitive data (e.g., payment information)
  • Secure servers and firewalls
  • Access controls and authentication
  • Regular security audits and monitoring

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of information and applicable legal requirements (e.g., tax records, transportation records).

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request that we correct inaccurate or incomplete information
  • Deletion: Request that we delete your personal information (subject to legal obligations)
  • Opt-Out: Unsubscribe from marketing emails at any time by clicking the "unsubscribe" link
  • Data Portability: Request a copy of your information in a structured, machine-readable format
  • Restriction: Request that we limit how we use your information

To exercise these rights, please contact us using the information below. We will respond to your request within a reasonable timeframe in accordance with applicable law.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

10. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information we collect, use, disclose, and sell
  • Right to request deletion of your personal information
  • Right to opt out of the sale of your personal information (we do not sell personal information)
  • Right to non-discrimination for exercising your privacy rights

To exercise your California privacy rights, contact us at Info@Hatchway.Trade or call (307) 395-2406.

11. International Data Transfers

Your information may be transferred to, stored, and processed in the United States or other countries where HTG or its service providers operate. By using our services, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. We will post the updated Privacy Policy on our website with a new "Last Updated" date. Your continued use of our services after changes are posted constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Hatchway Trade Group, Inc.
1712 Pioneer Avenue, Suite 1766
Cheyenne, WY 82001
Phone: (307) 395-2406
Email: Info@Hatchway.Trade

We will respond to your inquiry as promptly as possible.