What we shipped

## Beta Program Is Now Open

HatchOS Beta is accepting applications from brokerages ready to move off legacy TMS platforms like Turvo, MercuryGate, or AscendTMS.

What Beta members get:
- 12-month price lock — your rate at acceptance is your rate for the first 12 months
- White-glove onboarding — dedicated setup session, data migration, first-run configuration
- Direct product access — private channel with the engineering team; your feedback ships, not into a backlog
- 48-hour review — applications reviewed within 48 business hours

[Apply at /beta](/beta)

The calculator uses TMS-specific benchmarks to estimate time savings, error reduction, and carrier rate improvements. High-value leads (≥10 seats or white-label interest) trigger an immediate God Mode alert.

Admin dashboard: /admin/roi-calculator (stats tiles, by-TMS breakdown, conversion-to-demo rate, CSV export).

What shipped: /book-demo — public 3-step scheduler (contact → slot picker → confirm). HMAC-signed prefill links from marketing emails so prospects don't re-enter their info. Unbooked leads get a +24h, +72h, and +7-day follow-up sequence. Booked leads are suppressed from nurture immediately.

God Mode admin: /admin/leads funnel dashboard with source breakdown and nurture stats.

Each component shows current status (green/amber/red), latency, a 90-day uptime sparkline, and a running incident feed. Operators manage incidents from /admin/status.

Machine-readable: GET /status.json. Email subscribers get incident notifications and resolution updates.

Why live data: Case studies with static numbers go stale within a quarter. Pulling from the production tenant means every pageload reflects the actual current state.

What shipped: Server-rendered case study page with live seat count, total loads, and 30-day load velocity. JSON-LD Article + Organization schema. Source-tagged conversion tracking.

Deep-link: /customers/htg.

The page lives at /ai-employees and is indexed by search engines. Each employee card shows their domain, what triggers them, and sample output. JSON-LD markup for rich results.

CTA: Book a demo → /book-demo?source=ai-employees.

The switching problem: Carriers have your number in their old TMS. Loads in-transit can't be migrated mid-stream. Finance needs a clean cutover date. Most platforms give you zero guidance.

What shipped: Three migration playbooks (Turvo, MercuryGate, AscendTMS), available at /vs/turvo, /vs/mercurygate, /vs/ascendtms. Each covers: what data migrates automatically, what needs manual work, parallel-run checklist, and go-live criteria.

Pricing was the last blocker for self-serve signups. Starter is ideal for solo operators; Growth unlocks analytics and commission automation; Scale is for multi-office operations with advanced reporting.

Annual pricing: 2 months free on any tier.

Why it works: Freight brokers are skeptical of software promises. Showing a dollar figure tied to their actual volume is more credible than a generic ROI claim.

What shipped: Inline form on /pricing, 3-page PDFKit report with platform-specific projections, Polsia email delivery, and operator alert for high-value leads.

Deep-link: /pricing.

What changed: New-IP detection compares each login against a per-user IP whitelist. First time from a new location triggers an email alert with a signed session-revoke link. Rate limiters on /login, /signup, /otp, and /forgot-password log lockouts to a permanent security event log.

Security events are visible to admins in the God Mode panel.

Why it matters: The old name (HatwayOS) was a placeholder that stuck. HatchOS is shorter, easier to say, and survives domain availability. The rebrand touches every customer-facing surface.

Domain redirect from hatchwayos.polsia.app → hatchos.polsia.app is a 301 — existing links continue to work.

The workflow: Add your domain in Settings → Custom Domains. Point your CNAME. HatchOS verifies DNS, provisions SSL via Render, and activates your domain — all automatically, with email alerts at each step.

What shipped: Full state machine (pending_dns → dns_verified → provisioning → active), a CNAME/TXT copy UI, Recheck DNS button (60s cooldown), and God Mode panel showing all domains by status.

Deep-link: /admin/domains.

Why it matters: Onboarding time is a direct cost. The longer a new dispatcher takes to become productive, the more senior time gets burned on oversight.

What shipped: Training modules with progress tracking, a knowledge quiz at the end of each module, and a per-tenant sandbox that mirrors production data without touching live records.

Deep-link: /training.

The problem with freight ops: High-volume tasks like carrier cert expiry checks, load board monitoring, and account follow-up drain human bandwidth without generating margin.

What shipped: Six AI employees (Dash, Mark, Lena, Shield, Rex, Knox) each own a specific domain. They run on a schedule, surface findings to your dashboard, and hand off exceptions to your human team.

Deep-link: /ai-employees.

Before: Dispatchers emailed PDFs back and forth, versions got lost, carriers asked for documents that already existed somewhere in an inbox thread.

After: The Document Center gives every shipment a permanent document drawer. Drag-and-drop upload, template generation (BOL, rate con), and full audit history of who touched what and when.

Deep-link: /documents.